Delivery Information
Shipping & Delivery in United Kingdom (UK)
We have a number of different delivery options for you to choose from:
Delivery 2-5 working days – £16.00 + VAT
- Maximum weight 15kg
- Maximum Length 1.2m
- Maximum Length+Girth 2.25m
Next Day Delivery for large parcels – £20.50 + VAT
- Maximum weight 20kg
- Maximum Length 1.5m
- Maximum Length+Girth 3m
Next day Delivery (over £350.00 + VAT) – FREE
Collection (Mon-Fri 7:00am – 5:00 pm) – FREE
In the rare case that you don’t receive your delivery or you have any other issues regarding the delivery of your order, please don’t hesitate to contact our wonderful team who will help rectify the issue quickly.
All deliveries processed before 1:00 pm Monday – Thursday will qualify for next day delivery. Any orders placed on Friday – Sunday with a next day delivery option selected will be delivered on the next working day once the order has been processed by our team.
All orders need to be signed for, so please ensure that somebody will be at the delivery address to accept the order.
Our deliveries are between 7:30 am & 6 pm. If you are unavailable to accept the delivery, a card will be left with information on how and when to contact your nearest depot to rearrange delivery. Please note if you miss your delivery and have paid for next day delivery, you will not be entitled to a delivery charge refund.
If we have dispatched your order and it hasn’t arrived as planned, we ask that you first contact the courier with your tracking number. If the issue still hasn’t been resolved after this, please contact us. Next day delivery is subject to stock availability, cleared funds and customer address verification.
We cannot authorise delivery of goods to any other address other than the one specified at the time of ordering, nor can we authorise any goods to be left in a safe place.
If you want to return any items from your order, please note that you will not be refunded delivery costs.
Collection From Store
You may collect your items at our store location 398 Harrow Rd W9 2HU London. Please wait for a confirmation email saying that your items are ready to collect prior to coming. Also it might be helpful to call us in order to make sure that we have your items ready for pick up so you don’t have to spend any of your time waiting.
Evolution Electronics & Electrical Ltd.
398 Harrow Rd W9 2HU London
Missing/Damaged Items
If you have received damaged items or products are missing from the order, please contact us immediately on the day of receipt. All items dispatched by our Warehouse Team are monitored by CCTV, so we can check your consignment to see what has happened.
In the unlikely event that we have sent you the wrong, damaged or missing goods we will endeavour to ship you the missing items ASAP.
We are unable to deal with claims for damaged products reported 24 hours after goods have been signed for.
Collection From Store
You may collect your items at our store location. Please wait for a confirmation email saying that your items are ready to collect prior to coming. Also it might be helpful to call us in order to make sure that we have your items ready for pick up so you don’t have to spend any of your time waiting.
Missing/Damaged Items
If you have received damaged items or products are missing from the order, please contact us immediately on the day of receipt. All items dispatched by our Warehouse Team are monitored by CCTV, so we can check your consignment to see what has happened.
In the unlikely event that we have sent you the wrong, damaged or missing goods we will endeavour to ship you the missing items ASAP.
We are unable to deal with claims for damaged products reported 24 hours after goods have been signed for.
